Question 1

What is LASTMA?

Accepted Answer

LASTMA stands for the Lagos State Traffic Management Authority. It is the Lagos State Government agency responsible for managing, controlling and regulating traffic across the metropolis, responding to incidents, and educating road users. LASTMA came into being on 15 July 2000.

Question 2

What does LASTMA do?

Accepted Answer

LASTMA's statutory responsibility is traffic management within the Lagos metropolis, including: Control, management and regulation of traffic across Lagos. Public education of drivers and motorists on the proper use of the highways. Traffic safety and accident management. Rescue and recovery for stranded motorists and obstructions. Installing and maintaining traffic control devices on the highways. Research on driver behaviour and traffic safety.

Question 3

Who is the General Manager of LASTMA?

Accepted Answer

Mr Bakare-Oki Olalekan is the current General Manager of LASTMA. You can read his profile on our home page and meet the wider leadership team on the Principal Officers page.

Question 4

Does LASTMA operate at night, on weekends and public holidays?

Accepted Answer

Yes. LASTMA officers are deployed across major corridors and junctions every day, including peak periods, weekends and public holidays, to keep traffic flowing. Our head office hours are Monday to Friday, 8:00am to 5:00pm.

Question 5

Can LASTMA officers stop and arrest traffic offenders?

Accepted Answer

Yes. Under the Lagos State Transport Sector Reform Law 2018, LASTMA officers can stop, caution and arrest traffic violators. Their focus is keeping traffic moving and the roads safe for everyone.

Question 6

What should I do if a LASTMA officer stops me?

Accepted Answer

Stay calm and follow these steps: Pull over safely and lower your window. Politely ask which offence you are being stopped for. Note the officer's name tag and the time, date and place. Do not offer or pay any cash at the roadside. If you disagree, comply first, then complain through the official channels below.

Question 7

Should I pay a fine in cash to an officer on the road?

Accepted Answer

No. LASTMA does not collect cash at the roadside, and this website never collects payment. All fines are paid only through official Lagos State Government channels. If anyone demands cash from you, it is wrong. Please report it through our confidential whistleblower channel .

Question 8

What are my rights during enforcement?

Accepted Answer

You have the right to be treated with respect, to know the offence you are accused of, to ask an officer for identification, and to a fair process. See Your Rights for the full list and how to challenge a decision you believe is wrong.

Question 9

How much are LASTMA fines?

Accepted Answer

Penalties depend on the offence and are set by Lagos State law. You can see the full list on the Fines Schedule . LASTMA does not fix or negotiate fines at the roadside.

Question 10

How do I pay a LASTMA fine?

Accepted Answer

Fines are paid only through official Lagos State Government payment channels. Never pay cash to an officer, and never pay through this website. Always keep the official receipt for your records.

Question 11

My vehicle was towed or impounded. How do I get it back?

Accepted Answer

Follow these steps: Find out which zonal office or pound your vehicle was taken to. Call the 3367 toll free line for help. Go with your vehicle particulars and a valid means of identification. Settle the applicable fine through the official Lagos State channel. Collect your vehicle with the release documentation. Your nearest zonal office can guide you.

Question 12

How do I report a traffic incident, accident or road hazard?

Accepted Answer

Use Report an Incident . It is free, takes about 3 minutes, and you can stay anonymous. For an emergency in progress, call the 3367 toll free hotline straight away.

Question 13

How do I make a complaint about a service, an officer or a fine?

Accepted Answer

First note the officer's name tag and the time, date and place. Then choose any of these: Use Make a Complaint online. Call the toll free line 0800 00 LASTMA (3367). Write to the General Manager, LASTMA, L.S.T.C Building, Oshodi-Apapa Expressway, Ilupeju, Lagos.

Question 14

How do I report bribery or extortion by an official?

Accepted Answer

Use the confidential whistleblower channel . You are anonymous by default, and reports are seen only by a restricted, trusted team. Do not put yourself at risk to gather evidence.

Question 15

Will I get feedback after I report?

Accepted Answer

Yes. Every report and complaint gives you a reference number, so you can track its status at any time.

Question 16

What is the LASTMA hotline?

Accepted Answer

Call 3367, which is toll free from any line in Lagos. You can also reach the 0800-00-LASTMA hotline. See the Contact page for all our channels, including social media.

Question 17

Where is the LASTMA head office and when is it open?

Accepted Answer

L.S.T.C Building, Oshodi-Apapa Expressway, Ilupeju, Lagos. Office hours are Monday to Friday, 8:00am to 5:00pm. Road operations run every day.

Frequently Asked Questions

About LASTMA

If a LASTMA officer stops you

Fines, towing and recovery

Reporting and complaints

Contact

Still need help?

Frequently Asked Questions

About LASTMA

If a LASTMA officer stops you

Fines, towing and recovery

Reporting and complaints

Contact

Still need help?

Frequently Asked Questions

About LASTMA

What is LASTMA?

What does LASTMA do?

Who is the General Manager of LASTMA?

Does LASTMA operate at night, on weekends and public holidays?

If a LASTMA officer stops you

Can LASTMA officers stop and arrest traffic offenders?

What should I do if a LASTMA officer stops me?

Should I pay a fine in cash to an officer on the road?

What are my rights during enforcement?

Fines, towing and recovery

How much are LASTMA fines?

How do I pay a LASTMA fine?

My vehicle was towed or impounded. How do I get it back?

Reporting and complaints

How do I report a traffic incident, accident or road hazard?

How do I make a complaint about a service, an officer or a fine?

How do I report bribery or extortion by an official?

Will I get feedback after I report?

Contact

What is the LASTMA hotline?

Where is the LASTMA head office and when is it open?

Still need help?

Feedback on this page

Frequently Asked Questions

About LASTMA

What is LASTMA?

What does LASTMA do?

Who is the General Manager of LASTMA?

Does LASTMA operate at night, on weekends and public holidays?

If a LASTMA officer stops you

Can LASTMA officers stop and arrest traffic offenders?

What should I do if a LASTMA officer stops me?

Should I pay a fine in cash to an officer on the road?

What are my rights during enforcement?

Fines, towing and recovery

How much are LASTMA fines?

How do I pay a LASTMA fine?

My vehicle was towed or impounded. How do I get it back?

Reporting and complaints

How do I report a traffic incident, accident or road hazard?

How do I make a complaint about a service, an officer or a fine?

How do I report bribery or extortion by an official?

Will I get feedback after I report?

Contact

What is the LASTMA hotline?

Where is the LASTMA head office and when is it open?

Still need help?

Feedback on this page